Frequently asked questions
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What is a Nexus Letter?
A written medical opinion from a licensed physician that explains how your current condition is connected to your military service. It is used as evidence to support a VA disability claim.
Who writes your Nexus Letters?
Board-certified, U.S.-licensed physicians. Every letter is written and signed by a doctor — there is no AI-generated content and no template filling.
What types of conditions can you help with?
PTSD, sleep apnea, back and joint pain, migraines, tinnitus, Gulf War Syndrome, and secondary conditions, among others. If you are not sure whether your condition fits, ask us.
How much does a Nexus Letter cost?
Between $400 and $500 depending on the complexity of your case, with an optional $100 for expedited 7-day delivery. The price is fixed before any work begins.
Do you offer DBQs or IMEs?
No. A Disability Benefits Questionnaire must be completed by your treating provider, and an Independent Medical Exam requires an in-person clinical evaluation. We focus on Nexus Letters.
How long does it take?
Standard delivery is 7–14 business days from the point your case is complete and paid. Expedited delivery is 7 days. Your letter is released through the secure portal.
Is your process HIPAA-compliant?
Yes. Your data is encrypted, stored with strict access controls, and every access is logged. We never send medical documents by email.
How do I get started?
Create an account and complete the intake form, then upload your supporting documents — typically your DD-214 and relevant medical records. A reviewer will confirm what else, if anything, is needed.
Can I speak with someone first?
Yes. A free case review is available before you commit to anything, so you can find out whether a Nexus Letter is likely to help your claim.
Still have a question?
Start a free case review and ask us directly.